UnityPoint Health - St. Luke's Therapy Plus - Westdale

Pre-Registration

Patients will need to pre-register before their appointment by calling (319) 369-8109.

Therapy Plus uses a text messaging system to send an appointment reminder to patients at 24-hours and one-hour prior to their appointment time.

Please arrive 15 minutes early on your first day of therapy to complete necessary paperwork. You can print our past medical history form, fill it out, and bring it with you to your first appointment:

• Complete this form if you are a UnityPoint Health patient
• Complete this form if you have not received care from a UnityPoint Health provider

For the medication section, we can make copies of your medication lists, so you don't need to write them on the form. Helpful resource: download the Medication Matters personal health record to record your medications.

Scheduling & Cancellations

To schedule or cancel an appointment call your clinic. (All clinics are open Monday through Friday, 7 a.m. to 5 p.m.).

Please stay home if you have a fever, cough, sore throat or any other symptoms of illness. Please call to reschedule your appointment.

You can also sign up for MyUnityPoint electronic health record. With MyUnityPoint, you can view and/or cancel appointments, as well as correspond with your therapist and/or scheduling staff through this platform.

What to Expect

Please allow an hour for your appointment. Subsequent appointments will be 30-45 minutes in length. Your physical therapist will discuss your medical history, the reason for your visit, limitations, and a plan of care to help reach your goals. If you have questions or concerns about your first visit, please call your clinic location.

What to Wear & Bring

Wear comfortable clothing and shoes, also bring any braces or devices you use for walking. Items you should bring with you include:

• Insurance card
• Photo identification
• List of current medications
• Order from physician's office if given to you to bring
• Your personal calendar, as your physical therapist will want to set up future appointments
• If you are being seen for work injury, you will need to bring your case manager's contact information if you have a case manager

Accommodations

If you have any special needs that may require additional accommodations or require an interpreter, please let us know so that we can make the necessary arrangements to ensure you are as comfortable as possible and to ensure the best possible outcome.