UnityPoint Health - Allen Hospital

319-235-3941 (Main Phone)

Current Hours: Open 24 hours

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Information

Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.

About Us

Allen Hospital is a 204-bed, not-for-profit community hospital serving the Cedar Valley. Allen is an affiliate hospital of UnityPoint Health, which cares for one of every three patients in Iowa. Through our shared mission, vision and values, we show the people and communities we serve how much they matter.

Henry and Mary Allen settled in Waterloo in the early 1860s. They prospered here for 40 years as business people and breeders of fine horses. They moved to California in 1900, but never forgot friends and neighbors back home.

After Mary died in 1913, Henry resolved to do something lasting in her memory. Henry promised the citizens of Waterloo 80 acres of prime land and $200,000 to establish a non-sectarian hospital open to all, regardless of circumstance. Allen Hospital was dedicated on Mary's birthday in November 1924 and opened in February 1925. Five generations of Cedar Valley families have been beneficiaries of his gift ever since.

Today, Allen Hospital is the busiest hospital in the Cedar Valley. We care for more inpatients, outpatients, emergency patients and cardiac patients than any other hospital in our 10-county service area. United Medical Park and Prairie Parkway offer outpatient care in facilities that are built for your comfort and convenience. We strive to fulfill Henry Allen's legacy, and we think he would be pleased to see that his promise remains well-kept.

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Hours & Location Details

Hours of Operation

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours


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Birth Care
DEPARTMENT INFORMATION

You deserve the very best for you and your baby. Our comprehensive OB/GYN services provide individualized care, support and education throughout pregnancy, delivery, recovery and the many stages of life. Our trusted team of professionals includes family practice physicians, obstetricians, nurses and support staff. We respect your individual needs and goals, promote family-centered care and offer the resources you need to prepare for your growing family.

DELIVERING BABY

When it's time for your baby's delivery, please go directly to Entrance 4 (208 W. Dale St.) to be admitted. You'll be escorted to the birthing center where you'll have the benefit of our birth suites with their homelike atmosphere.

CALL US

(319) 235-3620

Emergency Services
DEPARTMENT INFORMATION

For serious or life-threatening health issues, call 911 or go to the emergency room immediately. This can include chest pain or heart attack symptoms, sudden or severe head pain, loss of consciousness, poisoning, uncontrolled fever or other potentially life-threatening conditions.

The Allen Emergency Department is located on the first floor of the Heart and Vascular Center on Dale Street. Our entrance is very easy to spot. We are Emergency Entrance 4, and we are always open, always ready.

CALL US

(319) 235-3697

Imaging
DEPARTMENT INFORMATION

At Allen Hospital, our diagnostic imaging technologies include Mammography, Bone densitometry, MRI, CT scan, Ultrasound, PET/CT, Nuclear medicine, General radiology, Interventional Radiology.

CHECKING IN

Please come to Entrance 8 and go to the registration desk to check in for your appointment.

CALL US

(319) 235-3716

Infusion Services
DEPARTMENT INFORMATION

Our convenient outpatient center offers a safe, caring place for patients who require frequent infusions of medications, including chemotherapy.

We also offer a flexible, home-based infusion program through Allen Home Health Services.

The outpatient center provides a comfortable atmosphere for infusion patients requiring close observation and monitoring of medications, blood levels and other conditions. The center also serves as a resource for patients, nursing staff and physicians.

Services include:

  • Peripherally-inserted central catheters (PICC lines)
  • Administration of blood products
  • Administration of IV iron products, including Venofer and Feraheme
  • Parenteral nutrition
  • IV fluid administration for hydration
  • Immunoglobin administration
  • Phlebotomy / lab specimens
  • Remicade administration
  • Primacor infusion therapy for stage IV CHF
  • IV medications and antibiotic administration
  • Administration and patient teaching of IM and Sub Q injections, including Lovenox, Epogen and Aranesp
  • Pain Management
  • Chemotherapy
  • Vascular access device maintenance – Hickman MediPort, central lines
HOURS

Mon-Fri 8:00 a.m. - 4:30 p.m.

CALL US
Phone Directory

Lab Information

Laboratory and pathology services are conveniently located in three locations at Allen Hospital, Prairie Parkway and United Medical Park.

    Lab Services & Locations

    Courier Service
    Daily specimen pick-up service is available throughout the metropolitan area and surrounding communities. No charge is made for routine pick-up pre-arranged with the laboratory. All necessary supplies and containers are provided at no additional charge.
    Walk-In Wellness Screenings
    Allen Laboratory is now offering several wellness tests (normally not covered by insurance) at a reduced cost on a cash basis. These tests do not require a physician's order or an appointment.

    When you arrive at the location convenient for you, go directly to the lab to register and pay for your tests. Cash or check accepted; no debit or credit cards. Your insurance will not be billed. You may submit to your HSA account. See locations and hours at right.
    Home Draw Phlebotomy Service
    Arrangements can be made for phlebotomy in the patient's home if the patient is unable to come to the laboratory. Home draws must be ordered by the physician and requested through the laboratory. There is no additional charge for this service.
    Blood Tests Available
    • Well Chemistry Profile (20 tests) — $40 (12-hour fasting required for this test)
    • Complete Blood Count — $15
    • Hepatitis C Virus — $30
    • Glycohemoglobin (Hgb A1c) — $20
      • A1c is used to monitor the long-term control of blood glucose concentrations on diabetic patients. It reflects the glucose level over time. It is not a substitute for daily glucose monitoring.
    • TSH (Thyroid) — $25
      • Higher than normal TSH levels are most often due to an underactive thyroid gland (hypothyroidism). Lower than normal levels may be due to an overactive thyroid gland (hyperthyroidism).
    • PSA (Prostate) — $25
      • Prostate specific antigen is a substance normally produced by the prostate gland. Elevated PSA levels may indicate prostate cancer or a noncancerous condition such as prostatitis or an enlarged prostate. A PSA blood test is only one part of the screen for prostate cancer.
    • Vitamin D — $40
    • ABO Rh — $15
    Allen Hospital Lab
    Department Information
    A full-service laboratory accredited by: College of American Pathologists, Clinical Laboratory Improvement Act and Medicare. Clinical Lab: Provides services 24-hours-a-day to all inpatient areas. Anatomic Pathology Lab: Staffed 7 a.m. to 5 p.m., available on call other times.
    Address
    CLIA ID#: 16D0384912


    1825 Logan Ave. Entrance 8, 2nd Floor
    Waterloo, IA 50703

    Open Hours
    • Monday: 5:00AM - 7:00PM
    • Tuesday: 5:00AM - 7:00PM
    • Wednesday: 5:00AM - 7:00PM
    • Thursday: 5:00AM - 7:00PM
    • Friday: 5:00AM - 7:00PM
    • Saturday: Closed
    • Sunday: Closed
    Call Us

    (319) 235-3679

    Prairie Parkway Lab
    Department Information
    This limited-service lab serves as an outpatient drawing facility with the following limited tests available: CBC, Sed Rate, UA, Urine Pregnancy Test, Basic Metabolic Panel, Strep Screen, Mono Screen, RSV, Wet Prep, Fecal Occult Blood, Neonatal Bilirubin and Protime (INR).
    Address
    CLIA ID#: 16D1040871


    5100 Prairie Pkwy, Suite 103
    Cedar Falls, IA 50613

    Open Hours
    • Monday: 7:00AM - 5:00PM
    • Tuesday: 7:00AM - 5:00PM
    • Wednesday: 7:00AM - 5:00PM
    • Thursday: 7:00AM - 5:00PM
    • Friday: 7:00AM - 5:00PM
    • Saturday: Closed
    • Sunday: Closed
    Call Us

    (319) 553 0829

    United Medical Park Lab
    Department Information
    The Allen Hospital Lab operates United Medical Park Lab. This limited-service lab serves as an outpatient drawing facility with the following limited tests available: CBC, UA, Urine Pregnancy Test, Basic Metabolic Panel and Protime (INR).
    Address
    CLIA ID#: 16D0721217


    1731 W Ridgeway Ave., Suite 500
    Waterloo, IA 50701

    Open Hours
    • Monday: 6:30AM - 5:00PM
    • Tuesday: 6:30AM - 5:00PM
    • Wednesday: 6:30AM - 5:00PM
    • Thursday: 6:30AM - 5:00PM
    • Friday: 6:30AM - 5:00PM
    • Saturday: Closed
    • Sunday: Closed
    Call Us

    (319) 833-5825

    Awards & Recognition

    Hospital Quality Awards

    2024
    Chest Pain – MI Registry Platinum Performance Achievement Award

    The Chest Pain – MI Registry™ Performance Achievement Award program recognizes Allen Hospital’s commitment and success in implementing a higher standard of care for heart attack patients. It also signifies Allen Hospital has reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

    GoldPlus Get With The Guidelines®-Stroke Quality Achievement Award

    Allen Hospital has received the American Heart Association’s GoldPlus Get With The Guidelines® – Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines. The ultimate goal of achieving the marks for recognition is more lives saved and reduced disability. American Heart Association’s Target: Type 2 Diabetes™ Honor Roll award. This target aims to ensure patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-to-date, evidence-based care when hospitalized due to stroke.

    2023
    2023 Courier's Best of the Best Honorees
    • First Place Favorites
      • Doctor's Office: UnityPoint Clinic Family Medicine – Prairie Parkway
      • Hospital: UnityPoint Health – Allen Hospital
      • Occupational Therapist: UnityPoint Clinic Therapy – Prairie Parkway
    • Honorable Mention
      • UnityPoint Hospice
      • UnityPoint at Home
      • Best Large Company to Work For (+ 50 Employees)
    DNV Certified Primary Stroke Center
    GoldPlus Get With The Guidelines®-Stroke Quality Achievement Award

    Allen Hospital has received the American Heart Association’s GoldPlus Get With The Guidelines® – Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability. Allen Hospital also received these American Heart Association Target Awards: StrokeSM Elite Honor Roll and Type 2 Diabetes Honor Roll. Learn more about these awards.

    ICU Silver Beacon Award

    The ICU at Allen Hospital has received the silver-level Beacon Award for Excellence from the American Association of Critical Care Nurses. The three-year distinction is applicable for 2023-2026 and marks nine-straight years that Allen Hospital has achieved silver-level recognition. Learn more about the award.

    2022
    2022 Courier's Best of the Best Honorees
    • Doctor's Office — 1st Place: UnityPoint Clinic Family Medicine – Prairie Parkway
    • Hospital — 1st Place: UnityPoint Health – Allen Hospital
    • Favorites
      • Hospice: UnityPoint Hospice
      • Occupational Therapy: UnityPoint Clinic Therapy – Prairie Parkway
      • Physical Therapy: UnityPoint Clinic Therapy – Prairie Parkway
    Chest Pain – MI Registry Platinum Performance Achievement Award

    The Chest Pain – MI Registry™ Performance Achievement Award program recognizes hospitals participating in the registry who have demonstrated sustained, top level performance in quality of care and adherence to guideline recommendations. Through full participation in the registry, hospitals engage in a robust quality improvement process, using data to drive improvements and positively impact patient outcomes for heart attack patients.

    Congratulations to Our Cedar Valley Top 15 Nurse Honorees
    GoldPlus Get With The Guidelines®-Stroke Quality Achievement Award

    Allen Hospital is honored to be recognized by the American Heart Association for our dedication to helping our patients have the best possible chance of survival after a stroke. Learn more about the guidelines.

     

    2021
    2021 Courier's Best of the Best Honorees
    • Doctor's Office — 1st Place: UnityPoint Clinic Family Medicine – Prairie Parkway
    • Hospital — 1st Place: UnityPoint Health – Allen Hospital
    Allen Hospital Earns Accreditation as Chest Pain Center

    The American College of Cardiology has recognized Allen Hospital for its demonstrated expertise and commitment in treating patients with chest pain. The re-accreditation is based on an evaluation of Allen Hospital staff's ability to evaluate, diagnose and treat patient who may be experiencing a heart attack, and much, much more.

    Allen Hospital Recognized as Top 50 Cardiovascular Hospital by Fortune/IBM Watson Health

    Being ranked in the top 50 across the entire country means our heart care team delivers better outcomes while operating more efficiently and at a lower cost. Learn more about the study and review process.

    Allen Wound & Hyperbaric Center Recognized by Healogics® as Center of Distinction for 10th Straight Year
    Black Hawk-Grundy Mental Health Center Receives Cedar Valley Partner Award
    GoldPlus Get With The Guidelines®-Stroke Quality Achievement Award

    Allen Hospital is honored to be recognized by the American Heart Association for our dedication to helping our patients have the best possible chance of survival after a stroke. Learn more about the guidelines.

    DAISY Award

     

    DAISY Award Recipients

    • Anh, Inpatient Rehab — July 2024
    • Kaylie, ICU — May 2024
    • Jennifer, 2-Heart — October 2023
    • Kristen, 3-Medical — September 2023
    • Jacob, ICU — June 2023
    • Janet, Pediatrics — February 2023
    • Keely, Ambulatory — November 11, 2022
    • Alissa, 4-Medical — September 15, 2022
    • Kaylee, Community Cancer Center — June 14, 2022
    • Sam, ICU — April 22, 2022
    • Molly, Pediatrics — March 2022
    ROSE Award

    The ROSE Award rewards our Patient Care Technicians (PCTs) for their consistent demonstration of excellence through clinical expertise, extraordinary service and compassionate care.


    ROSE Award Recipients

    • Alexis, 4-Surgical — June 2024
    • Kelyann, 4-Surgical — January 2024
    • Dani, ICU — November 2023
    • Cydney, 3-Medical — September 2023
    • Amanda, 3-Heart — June 2023
    • Melissa, Mental Health Unit — March 2023
    • Kristen, 3-Medical — November 28, 2022
    • Desiree, 4-Medical — August 12, 2022
    • Rhonda, Rehab — June 21, 2022
    SUNSHINE Award

    The SUNSHINE Award recognizes those non-nursing team members who rise above expectations to brighten the day of our patients or team members through their brilliant, exemplary service.


    SUNSHINE Award Recipients

    • Sean, Marketing & Communications — Q4 2023
    • Shane, Safety & Security — Q4 2023
    • John, Safety & Security — Q2 2023
    • Tim, Environmental Services — Q2 2023
    • Ellen, Mental Health Unit — Q1 2023
    • Todd, Plant Operations — Q1 2023
    • Mike, Cafeteria — Q4 2022
    • Greg, Call Center — Q4 2022
    • Tracey, Environmental Services — Q4 2022