UnityPoint Health - Finley Hospital
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Information
Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.
About Us
At Finley Hospital, our top priority is you — it's putting you in the center of everything we do. We understand who you turn to for health care is a choice. That's why we want to thank you for choosing Finley Hospital. Through our shared mission, vision and values, we show our people and communities of the Tri-State Area how much they matter.
Superior Healthcare
What makes a superior healthcare experience? When a hospital combines the best technology, innovation and personal expertise all the while putting you first. At Finley, we do just that. We are proud of our many accomplishments and the quality healthcare we provide.
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Hours & Location Details
Hours of Operation
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Department Information
Our emergency department is open 24/7 and designed to keep people with symptoms of respiratory illness and those with other ailments in separate areas. If you or a loved one experience symptoms of heart attack or stroke, do not hesitate to call 911 or visit our emergency department. Any delay could result in long-term health effects or even death. All ER patients and their visitors should enter the ER on Grandview Avenue. Parking for ER patients and their visitors is available in the parking lot in front of the ER. If unable to drive to the ER, please call 911 for immediate assistance.Department Information
Our imaging technologies include Computed Tomography (CT), MRI, Mammography, 3D Mammography, PET/CT, Nuclear Medicine and Ultrasound. To schedule appointments, including mammograms, call: (563) 557-2787 (press option 1). Walk-in x-rays with a provider’s order are available in Finley Hospital’s Radiology department between 7 a.m. and 4:30 p.m. Monday through Friday. The department is located on the second floor. After 4:30 p.m., please call (563) 589-2443 for assistance.Department Information
All test results are reported to your licensed practitioner so they can discuss the results with you. The laboratory is located on the second floor of the hospital. Please enter through Finley Hospital's main entrance and proceed to the main desk for assistance. Closed holidays.Open Hours
- Monday: 6 a.m. - 6 p.m.
- Tuesday: 6 a.m. - 6 p.m.
- Wednesday: 6 a.m. - 6 p.m.
- Thursday: 6 a.m. - 6 p.m.
- Friday: 6 a.m. - 6 p.m.
- Saturday: 8 a.m. - 2 p.m.
- Sunday: 8 a.m. - 2 p.m.
Call Us
Department Information
At Finley Hospital, we know true wellness is much more than physical well-being. We're committed to providing solutions that address all areas of health, including mental and emotional. That's why Finley Hospital offers a variety of services for patients and families coping with disorders such as anxiety, depression, thought disorders, dementia with behavioral disturbance, and other mental health disorders. From our inpatient hospital program to our many outpatient services, our team of experts provides coordinated, personalized care for each patient needing mental health services.- General Information/Patient Numbers/Customer Feedback (563) 582-1881
- Admitting/Registration (563) 589-2461
- Behavioral Health Inpatient Unit (877) 918-5185
- Billing Department (844) 849-1260
- Cardiac Pulmonary Rehabilitation (563) 589-2552
- Central Scheduling (563) 557-2787
- Chaplain (563) 589-2534
- Environmental Services (563) 589-2433
- Dietitian - Outpatient (563) 589-2324
- Family Birthing Suites (Maternity Services) (563) 589-2406
- Financial Assistance (844) 849-1260
- Finley Health Foundation (563) 589-2586
- Finley-Hartig Homecare 800-588-8707
- Food and Nutrition Services (563) 589-2412
- Gift Shop (563) 589-2429
- Human Resources (563) 557-2751
- Kehl Diabetes Center (563) 589-4899
- Medical Records (Health Information Management) (563) 589-2441
- Occupational Health (563) 585-1290
- Pain Clinic (563) 557-2894
- Pre-Admission Testing (PAT) (563) 589-2656
- Radiology/Imaging (563 )589-2402
- UnityPoint Clinic - Cardiology (563) 589-2557
- UnityPoint Clinic - Urology (563) 557-5971
- UnityPoint at Home (563) 583-5833 or 877-413-1295
- Visiting Nurse Association (563) 556-6200 or 800-862-6133
- Volunteer Services (563) 589-2643
- Wendt Regional Cancer Center (563) 589-2468
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Wound Healing & Hyperbaric Center (563) 557-2734
Services Offered at Finley Hospital
Featured Services & Treatments
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Behavioral Health
Behavioral health services at UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
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Birth Center
Birth center information for UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
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Heart Care
Heart care information for UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
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Pain Clinic
Pain clinic information for UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
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Sleep Center
Sleep center information for UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
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Babka Surgery Center
Babka surgery center information for UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
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Wound Center
Wound center information for UnityPoint Health - Finley Hospital in Dubuque, IA.Learn More
Acute Rehabilitation
Finley Hospital’s Acute Rehabilitation Unit provides comprehensive rehabilitative care with a focus on quality of life and helping patients return to the activities of their choosing. It includes 10 private rooms, a large multipurpose dining/activity room, a bright, spacious gym area, and a model apartment. It is designed to help patients feel at home while recuperating from life altering events that impact normal activities of daily living.
Recognize Your Care Team
The Caring Heart Award is designed to recognize UnityPoint Health - Finley Hospital employees and volunteers, as well as Visiting Nurse Association employees, who exemplify the spirit of The Caring Heart.
Caring Heart award recipients personify our remarkable patient experience and our UnityPoint Health FOCUS Values: Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities.
Nominations can be submitted by any visitor or patient. The Caring Heart committee selects one winner each quarter from the nominations received. Winners receive recognition and are entered into a drawing for a designated parking spot.
Accreditations
Awards & Recognition
Hospital Quality Awards
- Finley Hospital receives the American Heart Association’s Get With The Guidelines® - Stroke GoldPlus quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines.
- As part of this honor, the hospital also received the Stroke Honor Roll Elite Award for meeting specific criteria that reduce the time between an eligible patient’s arrival at the hospital and treatment with thrombolytic therapy. Finley Hospital also received the Type 2 Diabetes Honor Roll award for ensuring patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-to-date, evidence-based care when hospitalized due to stroke.
- Finley Hospital was awarded a certificate of achievement for its participation in the American Heart Association’s Mission: Lifeline Stroke post-acute care initiative to enhance guideline-based care for stroke patients, ultimately improving and prolonging lives.
- Finley Hospital receives the American College of Cardiology’s NCDR Chest Pain MI Registry Gold Performance Achievement Award, joining fewer than sixty other hospitals nationwide to receive the honor.
- Finley Hospital is the third hospital in Iowa to be recognized for readiness to provide emergency care through the Iowa HHS new Iowa Pediatric Emergency Assessment and Care Recognition Program.
- Finley Hospital receives the American Heart Association’s Get With The Guidelines® - Stroke GoldPlus quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines.
- Finley Hospital earns a CMS 5-Star Hospital rating for the third year in a row. The Centers for Medicare and Medicaid Services (CMS) collects and publishes patient safety, patient experience and quality of care data. This overall rating is based on how well a hospital performs across different areas of quality. A 5-star rating is the top rating.
- Finley Hospital Receives Chest Pain - MI Registry Award Silver by the American College of Cardiology
- Finley Hospital Earns Primary Stroke Center Certification from DNV
Our History
It could be said that Finley Hospital feels like a home away from home. The warm, friendly staff exudes a sense of family and unity with their patients and with one another. What many may not know is that Finley actually was a residence, belonging to Dr. John W. Finley and his wife, Helen.
Dr. Finley was Dubuque's first general physician and the second permanent physician of both the county of Dubuque and the state of Iowa. He had the reputation for being a kind man with a deep, invested interest in his patients. This was a well-earned reputation, for Dr. Finley would travel many miles by horseback to attend to patients in surrounding areas and would even help with household chores before getting back on the saddle and traveling to another patient in need. He and his wife were very active within the Dubuque community, belonging to the early settlers' group, helping to organize the Presbyterian Church and forming the Northwest Medical Society (currently known as the Dubuque County Medical Society).
Dr. Finley always wanted to establish a medical school and a hospital. Unfortunately, his efforts to do so were unsuccessful and he eventually passed away before he could see his dreams come to fruition. Helen helped to honor one of her deceased husband's two wishes. In her will and testament, she specified that her estate should be used to establish a hospital in Dubuque named after her husband. The articles of incorporation for The Finley Hospital Company were adopted February 21, 1890, and the Finley residence transformed into a 27-room hospital with only 40 beds.
Although Finley has grown rapidly from its humble beginnings, now housing 126 beds, it still prides itself in carrying on the legacy of Dr. Finley's compassion and active involvement in the community. It is without a doubt that Dr. Finley would be proud of the way Finley Hospital takes care of our neighbors by making sure each patient is treated as an individual with different needs.
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1890s
• 1890: Articles of Incorporation for the Finley Hospital Company adopted (February 21).
• 1890: The Sunshine Circle organized to raise money to furnish and maintain the pediatric ward in Finley Hospital. The group continues to be a dedicated group of volunteers.
• 1896: The Finley Hospital School of Nursing was founded. Before, the nearest nursing program was in Chicago.
• 1896: The first ambulance in the city of Dubuque was given as a gift to Finley Hospital from Henry L. Stout.
• 1898: The first elevators for patient transfer in Dubuque were part of the Finley Hospital design. Other innovative ideas included limiting the use of wood to prevent infection, steam clothing, and placing the kitchen on the third floor so cooking odors would not be spread through the patient rooms.
1910s
• 1911: Finley Hospital Auxiliary founded.
• 1914: The "Pavilion Addition" expansion to Finley Hospital brought the first hospital building in Dubuque that was completely fireproof.
• 1918: Finley Hospital has the city's first laboratory.
1920s
• 1920: Finley Hospital becomes one of only 13 accredited hospitals in Iowa having 100 or more beds.
• 1925: Lull-Burch Memorial Nurses Home opened to the general public, allowing for remodeling to be done to Finley Hospital.
• 1928: During National Hospital Day, visitors saw a fracture room for precise examination of broken bones; an x-ray treatment room with walls treated with a special plaster to confine the x-rays to the room and protect others; an autopsy room to determine exact causes of death; and through the efforts of the Auxiliary, a portable electric toaster that went from floor to floor so patients could have their toast hot and fresh.
1950s
• 1950: More expansion takes place as a four-story addition added 20 beds, four new operating rooms, a cast room, a maternity floor and nursery, and a new lobby.
1960s
• 1961: Finley Hospital starts on the road to becoming the Tri-State's leader in cancer treatment by purchasing a cobalt therapy machine to emit gamma rays into cancerous growths as a cancer treatment option.
• 1968: Finley opened its first Intensive Care Unit (ICU).
1970s
• 1973: Groundbreaking ceremonies for an expansion that provided for an enlarged Physical Therapy Department with hydrotherapy and diagnostic equipment, a laboratory complex including six different areas, four ICU rooms, emergency room and trauma care for 24-hour service, and improved patient areas, were held with then Iowa Governor Robert Ray as the featured speaker.
• 1975: As cancer advancements were made, the cobalt unit was replaced by a four-megavolt linear accelerator, offering faster treatment times and a high energy beam that spared more normal tissues and caused fewer side effects.
1980s
• 1980: A new surgery suite, ICU and cafeteria are added to Finley Hospital.
• 1982: Two innovative surgical procedures - laser surgery and operative orthoscopy - become available at Finley.
• 1987: One million dollars, believed to be the largest healthcare gift in Dubuque history, was used to establish the Wendt Regional Cancer Center. This 10,000 square foot addition to Finley allowed the hospital to treat up to 60 patients daily.
• 1989: Family Birthing Suites is introduced.
1990s
• 1994: Construction of the Intensive Care Unit, Babka Outpatient Surgery wing, and new entrance completed.
• 1997: Finley Hospital joins Iowa Health System.
2000s
• 2002: Delhi Medical Center completed.
• 2006: Kehl Diabetes Center completed.
2010
• 4th and 5th Floor Med/Surgery units open in January
• Finley Hospital named to the '100 Top Hospitals' list by Thomson Reuters
• Finley receives a Patient Safety Excellence Award. 2010
2011
• Finley Hospital is the first of ten participating organizations to meet all five certification requirements to become Petal Certified.
• Becker's Hospital Review recognized Finley Hospital in their 65 Great Community Hospitals.
• HealthGrades ranked Finley Hospital in the top 5 percent of U.S. hospitals for general surgery.
• Finley recognized as the Employer of the Year for the 2010-2011 Dubuque Area Chamber of Commerce recognition year.
• Finley receives a Patient Safety Excellence Award.
• Finley achieves Platinum WELCOA Award - WELCOA's highest certification.
• Finley received an Outstanding Patient Experience Award.
• Finley Hospital receives Partner for Change award from Practice Greenhealth.
• Finley Hospital acquires local clinic to create UnityPoint Clinic Family Medicine and Walk-In Care – Cascade.
2012
• Again, HealthGrades ranked Finley Hospital in the top 5 percent of U.S. hospitals for general surgery.
• Again, Finley received an Outstanding Patient Experience Award.
• Finley Hospital receives Patient Safety Excellence Award for the third year in a row.
• Finley installs a da Vinci robotic surgery system.
2013
• Iowa Health System changes name to UnityPoint Health.
• UnityPoint Health Finley – Wound Healing and Hyperbaric Center has received the distinguished Center of Distinction Award and is the first-time recipient of the Center of Excellence Award.
2014
• Finley Hospital in the 15 Highest Scoring Hospitals for Patient Safety.
• Finley Homecare receives national ranking in the top 15 percentile for excellence in performance from HealthInsight.
• UnityPoint Health was recognized for the third year in a row as one of the nation's "Most Wired Health systems" by Hospitals & Health Networks magazine.
• Finley Hospital Acute Inpatient Rehabilitation unit also becomes a brain injury accredited program.
2015
• Finley Hospital receives a four-star rating on The Centers for Medicare and Medicaid Services Hospital Star Rating report.
• Finley Hospital celebrates 125th Anniversary.
• Ed and Shirley Babka make a $1 million gift to support the Grandview Expansion Project, the largest expansion project in Finley Hospital's 125-year history.
• Finley Hospital's Wound and Hyperbaric Center earns The Joint Commission's Gold Seal of Approval for Wound Care Management Certification.
• For the third year in a row, Finley's Wound and Hyperbaric Center is recognized as a Center of Excellence in Wound Healing.
• Finley Hospital receives Innovator of the Year award from Dubuque Area Chamber of Commerce.
• Finley Hospital opens UnityPoint Clinic Family Medicine and Walk-In Care – Peosta.
2015 Finley Hospital's Sleep Center becomes accredited by American Academy of Sleep Medicine.
2016
• Wellmark Blue Cross and Blue Shield selects Finley Hospital as a Blue Distinction Center+ for Maternity Care.
• Wellmark Blue Cross and Blue Shield selects Finley Hospital as a Blue Distinction Center+ for Knee and Hip Replacement, part of the Blue Distinction Specialty Care program.
• Finley Hospital completes Phase 1 of the Grandview Expansion, a 70,000 square-foot, 3-story addition housing state-of-the-art emergency medicine, surgery and cardiology facilities.
• Finley Hospital opens two new primary care clinics and two new urgent care clinics: UnityPoint Clinic Family Medicine – Pennsylvania Avenue, UnityPoint Clinic Women's Health, UnityPoint Clinic Urgent Care – West and UnityPoint Clinic Urgent Care – East.
• UnityPoint Health Named Most Wired for 5th Year in a Row.
• Finley Hospital Earns "A" Grade for Patient Safety from LeapFrog Group.
• UnityPoint Health Hospitals Receive National Recognition for Excellence in Patient Financial Communications.
2017
• Finley Hospital Launches New Cardiac and Pulmonary Phase III Program, an extended outpatient program.
• Finley's Wound and Hyperbaric Center Receives National Center of Excellence for Clinic Achievements for the 6th Year in a Row.
• Finley Hospital Awarded "A" for Patient Safety from LeapFrog Group.
2019
• Finley Hospital earns Commission on Accreditation of Rehabilitation Facilities (CARF) certification.
• Senior Health Insurance Information Program (SHIIP) at Finley Hospital is Iowa's top site, statewide, for clients served.
• Finley Hospital earns Primary Stroke Center designation by the American Heart Association and American Stroke Association.
2020
• Finley Hospital Named to Chest Pain – MI Registry by American College of Cardiology.
• Wellmark Blue Cross and Blue Shield selects Finley Hospital as a Blue Distinction Center+ for Knee and Hip Replacement, part of the Blue Distinction Specialty Care program.
• Integrated Cancer Center opens, offering cancer patients comprehensive care in one location with the partnership of the Wendt Regional Cancer Center and Grand River Medical Group's Oncology clinic.
• UnityPoint Health – Pediatric Therapy Center opens, offering pediatric rehabilitative services in a larger facility that includes treatment rooms, a feeding and nutrition therapy room, two speech therapy rooms and play and gym areas.
• Finley Hospital responds to COVID-19 pandemic by temporarily postponing elective surgeries, implementing universal masking at all locations, restricting hospital and clinic visitors and caring for patients diagnosed with COVID-19.
• Finley Hospital's Wound & Hyperbaric Center is named a Center of Distinction by Healogics, Inc.
2021
• Finley Hospital receives a 5-star CMS rating.
• The American Hospital Association (AHA) honors UnityPoint Health - Finley Hospital for its 100 years of participation and leadership in the AHA.
• UnityPoint Health Kehl Diabetes Center is recertified by the American Diabetes Association (ADA).
• The Dubuque UnityPoint at Home team is recognized with the Patient Experience Home Care Top Achiever award.
• Finley Hospital's Rehabilitative Therapy Services is named a Physiological Oncology Rehabilitation Institute (PORi) Center of Excellence.
• The Dubuque Visiting Nurse Association earns Iowa Family Support Credential.
• Finley Hospital completes its first Shockwave Intravascular Lithotripsy (IVL) procedure. Finley is the first hospital in Dubuque to offer this treatment.
• Finley Hospital earns the Joint Commission Primary Stroke Center Certification for making exceptional efforts to foster better outcomes.
2022
• Finley Hospital marks 10 years of providing heart care to patients in the Tri-State area.
• Finley's Cardiac Rehabilitation Department was re-certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR).
• Finley Hospital receives a 5-Star rating from the Centers of Medicare & Medicaid Services (CMS).
• Finley Hospital begins a Senior Student Promise Program, where college students pursuing degrees in various healthcare fields are able to receive financial assistance for their students and a guaranteed employment offer at Finley Hospital after graduation and licensure.
• Finley Hospital earns the Primary Stroke Center certification from DNV.
• Finley Hospital's Cardiology Department is honored by the American College of Cardiology in the U.S. News & World Report 'Best Hospitals' publication.
• Finley earns hospital accreditation from DNV.
• UnityPoint Clinic Neurosurgery opens and is led by Dr. Catherine Miller.
• UnityPoint Health – Dubuque names Carla Belken, MSN, RN, NVRN-BC, as Vice President of Operations.
2023
• Finley Hospital receives the American College of Cardiology’s NCDR Chest Pain MI Registry Gold Performance Achievement Award, joining fewer than sixty other hospitals nationwide to receive the honor.
• Finley Hospital is the third hospital in Iowa to be recognized for readiness to provide emergency care through the Iowa HHS new Iowa Pediatric Emergency Assessment and Care Recognition Program.
• Finley Hospital receives the American Heart Association’s Get With The Guidelines® - Stroke GoldPlus quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines.
• Finley Hospital receives a 5-star rating from the Centers of Medicare & Medicaid Services (CMS).
• Jennifer Havens, RN, FACHE, begins her role as UnityPoint Health- Dubuque’s new President.
• Finley Hospital joins 23 other facilities across Iowa as part of the American Heart Association’s Mission: Lifeline Stroke Post-Acute Care (PAC) initiative to enhance guideline-based care for stroke patients, ultimately improving and prolonging lives.