Contact Us
If you feel you have an emergency, please go to your nearest emergency department or call 911. If you're experiencing a crisis and thinking about suicide, or are worried about a loved one, call 988 to be connected with a National Suicide Lifeline counselor.
How can we help?
- Billing and Financial Assistance
- Patient Care Concerns
- Medical Records
- Compliance Helpline and Reporting
- Media Contacts
We’re dedicated to improving the experience, quality and cost of care for the communities we serve.
Homecare, Hospice or UnityPoint Health – Meriter Laboratory Bills
For questions about your hospital or clinic bill, please call our billing department.
- Billing Department: 1-844-849-1260.
Visit our Billing, Insurance and Financial Information page to learn more about payments, price estimates, coverage options and financial assistance.
If you have a concern about the care you've received, you may speak with your physician, nurse or any other member of your care team, or, you may contact the Patient Advocate's Office. We’ll make every effort to help resolve it as soon as possible.
If you need a copy of your medical records, please contact the Release of Information department for the facility you need records from. Records may be requested via phone, email, fax or the MyUnityPoint patient portal.
This 24-hour toll-free helpline and web-reporting tool was established as a reporting mechanism so team members, medical staff, business partners and others associated with UnityPoint Health can report suspected or actual violations of laws or ethical standards, including fraud, waste, abuse and workplace safety concerns without fear of retribution or retaliation.
For members of the media, find our media contacts, press releases, latest content and editorial guidelines for UnityPoint Health.
Appointments
- If you are a new patient looking to establish care, you can see UnityPoint Health primary care providers accepting new patients. To schedule an appointment, please call the provider's clinic directly. Some providers also offer online scheduling.
- Existing patients can request or cancel appointments and communicate with their provider by logging into MyUnityPoint. You can also call the provider's clinic directly.
Please note: UnityPoint Health cannot provide medical advice through this Contact Us form. If you have a medical question, please contact your provider by calling their clinic or through MyUnityPoint.
MyUnityPoint Access
If you have trouble logging into your MyUnityPoint account, please call our support team at 1-877-224-4430 or email MyUnityPointSupport@unitypoint.org.
If you do not currently have a MyUnityPoint account, you can sign up online to manage appointments, communicate with your doctor, request prescription refills and access virtual care.
Contact a Location
Find the phone number, directions and information for a specific location.
UnityPoint Health Hospitals
Find contact information, location details and services available at each of our hospitals.
Careers
Explore career opportunities, connect with a recruiter and learn more about what makes UnityPoint Health a great place to work.
Contact Us Form
For general questions or comments, use the form below and one of our professionals will follow up with you during standard business hours. Keeping your personal medical information safe is important to us. Please don't include it in the form.
We are unable to provide medical advice, information about patient care or treat a medical condition through this Contact Us form. Please call the UnityPoint Health location you are trying to reach or send a message to your provider through MyUnityPoint.